About Us / Customer Testimonials
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Customer Testimonials - Was let down by a national company ordering online. Decided to try a Norwich based company and OH BOY am I glad I did. Checked the website, and for reassurance gave them a call, explained I needed an office chair delivered ASAP and asked if we could make this happen. Long story cut short, just over 24 hours later I heard a knock at the door and there was my chair! Incredible service, friendly people with the right CAN DO attitude. 2 hrs into my Monday my back is much happier :) Super service, HIGHLY RECOMMENDED! Thanks Callum :)
Anne McGowan Dear Callum, Colin and Team Just a quick email to say a big thank you for organising the order and delivery of the executive office chair which arrived this morning. It is absolutely fantastic, perfect size, perfect fit - 100% great. It has been a pleasure to do business with you, and I hope to deal with you again. Your colleague who delivered it and took away the old chair was courteous, pleasant and extremely efficient. I must also add what a unique, brilliant and professional company and service you run. It is such a pleasure to do business with you and I will continue to recommend you to my friends and acquaintances. It is important for people to know about and appreciate that there are firms like yours in existence, firms that go way beyond what today's routine retail trading companies are usually prepared to do for their customers. Many thanks again.
I have worked for the same company for 28 years and we have always bought our office supplies from Norwich Office. Their customer service is second to none and they have even been known to send someone out in a car when we needed an item urgently. Would never go anywhere else. They even custom fitted new office furniture and are in the process of doing it again. If we are not sure what we need for a certain job, it only takes a phone call to get relevant options. Highly recommend them to anyone needing any kind of office supplies. The delivery people are always efficient and polite and happy to take items to the back door if needed.
Excellent customer service and super speedy delivery from Callum. Good quality office equipment at a decent price.
Excellent service - Callum & Delivery Guys were brilliant - Kept me informed and carried out perfect delivery. Have used them before and will continue to do so. 5 out of 5. ***UPDATE - Used them again this week, still very prompt & professional - Very impressed again with reliable service & products bought/delivered were perfect. Another 5 out of 5.
Kevin Appleton I am not, and never will be, your most valuable customer. I have only purchased from you on two occasions. On both occasions the service and advice I received in the showroom was fantastic. Today I received a phone call to arrange delivery of a chair, it was with me within an hour and your driver was friendly, polite and helpful. How do you “breed” this “old fashioned” service that just doesn’t exist anywhere else in the retail world? Long may it continue as will my recommendations of your company. Thank you very much.
Having never found an office chair that actually works for me (I'm short and they always seem to be built for tall men!) I was thrilled to visit this company yesterday - so helpful and so knowledgeable and I walked away with a chair that actually makes me want to work more. Wish I'd found them years ago. Thank you!
Gordon Anderson Would like to say also that the guys were brilliant yesterday, had a bit of a sweat on but didn’t stop from the minute they arrived until they left, and helped us move it all around a couple of times, great lads and Colin did us proud with the bits he selected for us, so overall a very happy customer this morning.Thanks for your support as always.
Norwich Office have been our supplier for several years. They are reliable, always happy to help. Assist with any product problems or recommendations. All the delivery guys are friendly. Callum always goes above and beyond. I highly recommend.
Amazing customer service, prompt delivery and good quality. Nothing is too much trouble. Every business needs a "Norwich Office Supplies".
Callum has always been super professional, efficient & helpful when taking orders for us. Alongside this Callum takes the time to give direction when it comes to products, pricing & delivery ETA's.
The team at Norwich Office Supplies can’t do enough for you. Incredibly friendly, knowledgeable and fast service. Would definitely recommend. Thank you!
Always so helpful and they go over and above what I would expect. They even set up the furniture and move items around so it makes it so easy. Very good experiences over the years
We have been customers of Norwich Office Supplies for years. Always friendly, quick and efficient and will try and track something down for you if they don't carry it in stock. Highly recommended.
Always super helpful and have found them quick with efficient delivery.
We rely on these wonderful people for all our office supplies and sometimes that's last minute ordering. They are always quick and reliable with delivers and helpful over the phone
G D We have been using Norwich Office for years always have everything we need plenty of good used office furniture if your on a budget
Norwich Office Supplies replaced all of our office with sit/stand desks and chairs. Professional friendly and helpful service all round. They continue to service the desks when required.
We use Norwich Office Supplies for all our office needs, stationery, desks, and filing cabinets,. With quick delivery, helpful staff and competitive prices.
Great range of products, excellent service and nice people to deal with! 5 Stars!
Fantastic company to deal with. Would highly Recommend!
Always quick to respond to our office needs here at Read Brothers Ltd. Highly recommend the helpful team.
Alex M In and out in 5mins, desk arrived a few hours later. Fantastic service and great second-hand price with free delivery, highly recommended!
Mike Redshaw Just a quick note to say many thanks once again for the chair repair – it is now A1 again. Your exceptional service will no doubt stand you in good stead in the coming years and I wish you every success. I shall not hesitate to recommend you.
Carolyn Hollingsworth I have used NOS for many years and have always found the staff pleasant and willing to go the extra mile to help me source what we need. With prompt delivery as well, I cannot envisage using anyone else for our supplies !!
Evan Mitchell Bought a Second hand desk & chair for my home office. Very good value. Delivered & assembled very quickly. Very friendly staff with great customer service. I can't recommend them highly enough.
Tom - Cross Keys Garage Hi Norwich Office Just wanted to say how good your service is and how happy I am with my online purchase and the quick delivery.
Nansa I just wanted to say thank you for helping us out so quickly last time and you can guarantee we will be coming to you in future for any office furniture. Your staff were very polite and helpful and a pleasure to work with.
Alice Francis I just wanted to send a belated, but big thanks for all your assistance with the furniture for the Hub. Norwich Office Supplies has been great and we really appreciate all your help.
Alex Hellebrandt We have been working with Norwich Office Supplies for many years and we could not recommend them enough. Their customer service is excellent and they always deliver a fast and high-quality service. We often receive our orders the next working day!
Excellent service. Good price. Local business
Good range of office supplies and 2nd hand office furniture.
Popped in to buy some bubble wrap and a box to send some computer parts back to the supplier in. The staff were very helpful and polite and I ended up leaving with a new (used) desk chair as well which I had been meaning to purchase for a couple of months. Would happily shop again.
Super helpful team - literally cannot do enough for you. Huge showroom filled to bursting with new and secondhand office furniture, including sit/stand desks and ergonomic seating. Thoroughly recommend if you are looking to kit out a start-up on a budget.
Great family business, always helpful, nothing is to much effort, used for years and will do for many more.
1st class service even delivered our chair free of charge.
Place had a great selection of new and used desks. I bought a adjustable height desk and had a different top placed on it. The customer service was awesome as I had a 19 month old running wild. I will be using them for all my desk needs.
Very helpful, friendly place with a vast stock of office furniture and statìonery.
Bought a new chair and used desk from this company - extremely helpful staff. The desk was delivered for free, and the two delivery guys even set it up for me. Couldn't ask for better service - the prices were also lower than anything I had found in the city online.
Good range of stock.
Good range of products and good value. Helpful staff and parking outside entrance.
A friendly and efficient local business with excellent customer services and good prices on secondhand office furniture.
Tina Allard Just a quick note to say the desk is far beyond my expectations, looks really good thank you. The delivery/installation guys were really professional and friendly too.
Daniel Hickling I have bought from here a few times, found them to be great price and service. Would definitely recommend them.
Good value office furniture.
Very helpfull.
Great customer service.
Wendy Tilsley You can get everything in one place.
About Us -
Opening Hours: Monday: 8.00am - 5.00pm Tuesday: 8.00am - 5.00pm Wednesday: 8.00am - 5.00pm Thursday: 8.00am - 5.00pm Friday: 8.00am - 4.30pm
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